Razonica

AI-powered business automation

Turn Business Processes Into Intelligent Workflows.

Build, configure, and execute AI-powered workflows that combine business logic, AI agents, human approvals, and real-world actions.

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Automate the work. Keep humans in control.

The problem

Business processes shouldn't live across disconnected tools.

Manual handoffs, scattered approvals, and disconnected AI leave teams without a single place to execute and observe the work.

Manual work

Teams spend time moving information between systems instead of completing the process.

Disconnected automation

Automation often stops at individual tools instead of finishing the full business outcome.

AI without execution

AI can generate answers, but businesses need systems that actually perform work.

No visibility

Long-running processes become hard to monitor, approve, and troubleshoot across tools.

The platform

One platform for intelligent business execution.

Razonica combines workflow orchestration, AI agents, business logic, human approvals, integrations, execution monitoring, and enterprise permissions.

AI

Agents for reasoning, classification, extraction, and decision support.

Logic

Deterministic business rules and automation that behave predictably.

Humans

Approvals and actions that pause execution until the right person responds.

Execution

Business outcome

Workflows reason, act, wait for humans when needed, and continue toward completion with full visibility.

How it works

From process definition to durable execution.

Razonica is built around tasks you can configure, permission, run, and observe end to end.

  1. 01

    Define

    Turn a business process into a structured workflow with clear steps and dependencies.

  2. 02

    Configure

    Set business rules, AI behavior, integrations, permissions, and human responsibilities.

  3. 03

    Execute

    Run workflows with durable orchestration and real-time state tracking across every step.

  4. 04

    Improve

    Review execution history, outcomes, errors, and performance to refine the process.

Workflow composition

Not every step needs AI.

A Razonica workflow can combine deterministic logic, AI agents, human approvals, human actions, and integrations in one executable process.

Business logic

Deterministic operations and business rules that run the same way every time.

AI agents

Reasoning, classification, extraction, decision support, and intelligent actions inside the flow.

Human approval

Pause execution until an authorized person reviews and approves.

Human action

Assign work to a person and resume the same workflow when the action is complete.

AI agents

AI that works inside the workflow.

AI agents don't operate in isolation. They become part of the business process — connected to data, tools, rules, and human oversight.

Reasoning
Classification
Data extraction
Decision support
Context-aware actions
Multi-step execution
Tool usage
Process automation

Agent context

Data
Tools
Business rules
Human approval
Final action

Human-in-the-loop

Automation when possible. Humans when necessary.

Not every business decision should be fully automated. Razonica lets workflows pause for approval, review, human action, or exception handling — then resume the same execution.

The workflow waits. It doesn't restart.

  • Approval
  • Review
  • Human action
  • Exception handling
  1. Workflow running
  2. Human approval
  3. Waiting
  4. Approved
  5. Workflow resumes
  6. Completed

Durable execution

Built for workflows that don't finish in a few seconds.

Business workflows can take minutes, hours, or days. Razonica is designed around durable orchestration and stateful execution so work can pause and continue without losing context.

Running workflow

Customer Refund Processing

Crosses time boundaries

  1. 10:02 AMFetch customer dataDone
  2. 10:05 AMCalculate refundDone
  3. 10:08 AMWaiting for finance approvalWaiting
  4. Next dayApproval receivedDone
  5. ResumedProcess refund + notify customerDone

Execution visibility

Know exactly what your automation is doing.

Track workflow status, current step, completed and waiting steps, duration, timeline, logs, inputs/outputs, and human actions from one execution view.

Integrations

Connect the tools your business already uses.

Razonica connects workflows to external systems through managed connectors, so automation can reach the apps where work already happens.

Email

Connect messaging channels used in notifications and business follow-up.

CRM & apps

Bring customer and operational systems into the same executable workflow.

Communication

Route approvals, exceptions, and status updates through the tools teams already use.

Storage & files

Attach documents and artifacts to workflow steps without leaving the process.

Available connectors are managed in your workspace catalog — connect only what your organization enables.

Enterprise control

Automation with control built in.

Automate confidently without losing control over who can access, configure, run, or approve work.

Multi-tenant organizations

Isolate clients and workspaces with clear organizational boundaries.

Role-based access

Control who can view pages, manage users, configure connectors, and operate tasks.

Task-level permissions

Grant view, run, configure, or manage access per task — including direct user grants.

Approvals & visibility

Keep humans in the loop with auditable approval and action points across executions.

Use cases

Practical workflows your teams already understand.

Start from real operational processes — not abstract AI demos.

Customer operations

Customer refund processing

Trigger → fetch & calculate → finance approval → process refund → notify

Finance

Employee expense reimbursement

Trigger → validate expense → manager approval → finance action → complete

Support operations

Ticket classification and escalation

Trigger → classify → route → human review when needed → resolve

Document operations

Extraction and validation

Trigger → extract → validate rules → human exception → downstream action

Internal operations

Approval-based business processes

Trigger → policy checks → approval chain → system action → audit trail

Example workflow

Customer Refund Processing

  • Fetch Customer DataCompleted
  • Calculate RefundCompleted
  • Finance ApprovalWaiting
  • Process RefundBlocked
  • Send NotificationBlocked

After approval, the same execution resumes — process refund, then notify.

Example workflow

Employee Expense Reimbursement

  • Validate ExpenseCompleted
  • Manager ApprovalWaiting
  • Finance ActionBlocked
  • Complete ReimbursementBlocked

Human-in-the-loop keeps policy decisions with managers and finance.

Platform capabilities

Everything needed to run intelligent business workflows.

Workflow automation

Define tasks, versions, subtasks, and dependencies as executable processes.

AI agents

Embed intelligent steps where reasoning and decision support add value.

Human-in-the-loop

Pause for approvals and actions, then resume the same run.

Business logic

Keep deterministic rules first-class — not everything needs a model.

Durable execution

Support long-running work that spans minutes, hours, or days.

Integrations

Connect external systems through your workspace connector catalog.

Execution monitoring

Inspect timelines, logs, status, and step-level outcomes.

Auditability

Follow who approved, acted, configured, and ran each workflow.

RBAC

Page and action permissions with organization-level roles.

Multi-tenancy

Operate separate clients and memberships with clear boundaries.

Positioning

Built for execution — not just generation.

Razonica sits where automation, AI, and human control need to work together.

Traditional automation

Rules + integrations. Strong for repetitive paths, limited when judgment is required.

AI assistants

Conversation + generation. Useful for answers, incomplete for durable business execution.

Razonica

Workflows + AI + business logic + humans + execution visibility in one controlled platform.

Ready to turn your business processes into intelligent workflows?

Build automation that can reason, act, wait for humans, and keep moving toward the outcome.

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